AGB
Terms of Service (Allgemeine Geschäftsbedingungen – AGB)
1. Scope of Application
These Terms and Conditions apply to all orders placed via our online store by consumers and businesses.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
A business is a natural or legal person or a partnership acting in the exercise of commercial or independent professional activity.
2. Contractual Partner
The purchase contract is concluded with:
Store Name: EN STAR MOBILESHOP
Address: IRFAN ALI EN STAR MOBILESHOP, Bahnhofstraße. 3, 34311 Naumburg, Hessen, Germany.
Phone Number: +49 176 26202645
(Full provider details are available in the Impressum.)
3. Products and Services
We sell products through our online shop.
Product descriptions on the website do not constitute a legally binding offer but an invitation to place an order.
4. Order Process & Contract Conclusion
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Products can be placed in the shopping cart without obligation.
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Before submitting the order, customers can review and correct entered data.
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By clicking the button “Buy now” / “Place order”, the customer submits a binding order.
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The contract is concluded once we confirm the order via email.
5. Prices and Shipping Costs
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All prices are stated in EUR and include statutory VAT (where applicable).
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Shipping costs are shown separately during checkout.
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Any customs duties or import taxes (for non-EU shipping) are borne by the customer.
6. Payment Methods
We offer the following payment methods (depending on availability):
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Credit/Debit Card
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PayPal
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Bank Transfer
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Other methods displayed at checkout
Payment must be received before the order is shipped unless otherwise agreed.
7. Delivery
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Delivery times are provided on product pages.
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If a product is unavailable, customers will be informed immediately.
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Partial deliveries are permitted if reasonable for the customer.
8. Right of Withdrawal (Widerrufsrecht)
Consumers have a 14-day right of withdrawal without giving any reason.
Details of the right of withdrawal, consequences, and the model withdrawal form are provided in our Withdrawal Policy (Widerrufsbelehrung), which is an integral part of these Terms.
9. Returns & Refunds
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Refunds are made using the same payment method unless otherwise agreed.
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Return shipping costs are borne by [customer ] .
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Items must be returned unused and in original condition unless legally exempt.
10. Retention of Title
Goods remain our property until full payment has been received.
11. Warranty & Liability
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Statutory warranty rights apply.
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We are liable without limitation for intent and gross negligence.
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For slight negligence, we are liable only for breach of essential contractual obligations.
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Liability for indirect or consequential damages is excluded where permitted by law.
12. Data Protection
We process personal data in accordance with applicable data-protection laws (GDPR).
Details are outlined in our Privacy Policy (Datenschutzerklärung).
13. Dispute Resolution
The European Commission provides an online dispute resolution platform:
(OS platform information must be included if selling to EU consumers.)
We are [willing / not willing] to participate in dispute resolution proceedings before a consumer arbitration board.
14. Governing Law
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers, this applies only to the extent that mandatory consumer protections are not withdrawn.
15. Final Provisions
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If any provision of these Terms is invalid, the remaining provisions remain unaffected.
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Amendments or supplements must be made in writing.